Pre-Treatment Protocol as of June 2020
Dear Clients,
Due to the many changes legally required to keep us all safe, I have prepared a list to make things easier for you. Please follow this protocol as requested:
ALL Clients will be required to complete and print the COVID-19 declaration form attached to you appointment confirmation email before each appointment and bring this with them. If you do not have a facility to print just let me know. I will have a form ready for you.
Clients will be required to use the provided hand sanitizer entering and leaving the building to minimize the risk of the spread of COVID-19.
All clients will be required to wear a face cover/mask entering the building and for the duration of the appointment. One will be provided if you do not have one. This protocol aims to help minimize the risk of spread of COVID-19 and follows best practice guidelines for physical contact between therapist and client.
When you arrive at the clinic please remain in your car but do text to let me know that you are there. I will message you know when it is time to come in.
It is recommended that clients bring their own water-bottle as clinic water cannot be given at this time.
Respect for the 2 meter social distancing rules on the premises and outside the clinic will be required.
There will be a gap of 30 minutes now between appointments to ensure sufficient time for cleaning and sanitisation.
All areas such as door handles, light switches, toilet handles, plinth, and all other surfaces will be disinfected before & after client appointments. Our doors/windows will be left open (only to be opened and closed by the therapist where possible) for ventilation.
Hand sanitiser will be available for use in the toilet by clients should they need to use it. Paper hand towels will be provided and should be disposed of in the pedal bin provided.
Clients are required to leave unnecessary personal possessions in their car and come ready for the appointment. A sanitary plastic container will be provided for shoes and clothing with another tub for bag, wallet, phone etc. this will be sanitized between appointments.
Each client will receive a completely new set of linens. A laundry bin with a bin bag will be in the therapy room where linen can be stored until safely removed for laundering. If you would like to bring your own blanket for treatments you are most welcome to do so.
The therapist will wear a disposable apron to be replaced between each client along with a new facemask/covering.
Card payments or exact changes will be accepted for appointments going forward to reduce the risk of the spread of COVID-19.
Receipts can be issued on the day or if you prefer a statement of payment can be emailed to you.
Clinic Policies and Safety Statement are available on request. Your Health and Safety is our priority. Adhering to these guidelines is a pre-requisite to treatment.
Thank you,
Lorna Kennedy
River Reflexology Clinic